Start a conversation

How do I recover my wallet or account?

In order to recover your account, you need your recovery/backup phrase for your wallet or your email address and password for your account. If you lose your phone, delete an app accidentally or can't access your wallet for any reason, you can restore the data of your lost/ wallet into your new wallet, if you have the recovery/backup phrase only. In the case you are storing funds in a U.CASH network site hot wallet, your email address and password may be able to retrieve those funds.

Choose files or drag and drop files
Was this article helpful?
  1. Saad

  2. Posted